Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in the original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. AK Jaya Engineering Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 30 days after the confirmation.


Please return your purchase to the following address:
27, Jalan Bukit 7, Kawasan Miel,
Seri Alam, Phase 4
81750 Masai, Johor Bahru


Please contact us at or +6019 7598100 if you have any questions or doubts.